Privacy Policy

1. Information we process

• Account information: your name, email address, password in hashed form, and any phone number, profile details, language or target-exam preferences you provide.
• Learning activity: test attempts, answers, scores, progress, bookmarks and content you submit.
• Transactions: purchases, payment status, order references, invoices and applicable reward activity. Payment credentials are handled by the payment provider's checkout.
• Service information: page interactions, browser and device information, IP addresses where needed for security and rate limits, and messages you send to support.

2. How we use information

We use information to provide accounts and learning features, evaluate tests, show progress, fulfil purchases, communicate about your account, respond to support requests, improve the service and prevent misuse. If you use AI feedback features, relevant learning content may be processed by the configured AI provider to generate that feedback.

3. Google sign-in, when available

If Google sign-in is enabled and you choose to use it, Google provides basic identity information such as your name, email address and Google account identifier. We use it to authenticate you and create or connect your TestZila account. Google sign-in does not give TestZila access to your Gmail messages, Google Drive files or contacts.

You can manage third-party connections in your Google Account settings. Disconnecting Google does not itself delete information already stored in your TestZila account.

4. Cookies and browser storage

We use cookies and browser storage for functions such as authentication, session security, preferences and understanding website activity. The “Remember me” option stores your sign-in session across browser visits. You can clear stored data in your browser; doing so may sign you out or reset preferences.

5. Who may receive information

Information needed to operate the service may be processed by providers of hosting, email, payments, authentication and optional AI features. If you participate through an institution or educator, authorised staff may access the learning records needed to manage those assessments. Information may also be disclosed where required by law or necessary to address fraud, security incidents or legal claims.

We do not sell Google account information or use it for advertising. Third-party services also handle information under their own privacy policies and may process it in other countries.

6. Storage and security

We retain information for as long as needed to provide the service and meet legitimate recordkeeping, security and legal obligations. Deletion requests may be subject to those obligations and the removal cycle of backups. We use access controls and other safeguards to protect information, but no online service can guarantee absolute security.

7. Your choices and requests

You can update available profile settings and contact us to request access to, correction of or deletion of your personal information or account. We may need to verify your identity before acting on a request. Available rights and any exceptions depend on applicable law.

If a child uses TestZila, a parent or guardian should supervise their use where required. Parents and guardians can contact us about information supplied by a child.

8. Policy updates

We may update this policy as our services change. The date above shows the latest update. We will provide additional notice where required for material changes.